Frequently asked questions
All of our rentals are for the full house. We do not rent by the room.
Are linens and bath towels provided? Answer: Yes.
Please bring towels for the hot tub and swimming in the lake and river.
Do your hot tubs run all year? Answer: Yes.
What are the check in and out times?: Check in is at 3:00 pm and check out is 11:00 am.
All of our homes are pet friendly. Well behaved dogs are allowed. The cost is $25 per night per pet. $100 max. per pet.
Are dish/dishwasher soap, paper towels, tp and garbage bags provided? Answer: Yes.
Is there a grill? Answer: Yes, it’s propane (and there is a spare tank on the premises).
Are your kitchens are well stocked for cooking? Yes. you should find everything you'll need. If you have an unusual/special request, let us know.
Is there a grocery store in town? Answer: Yes. The Foodmart is the main grocery store. There is also a produce market and a Dollar General.
Do you provide firewood for the outside fire pits? Answer: No.
Should we bring firewood for the outside fire pit? Answer: NO! It is not provided, but please gather dead wood on the property or purchase locally to prevent the spreading of the Emerald Ash Borer. More info here: https://www.dontmovefirewood.org/. There are many places around town that sell firewood, including the Foodmart.
We do provide firewood for the Riverhouse inside fireplace. The Stonehouse has gas logs. *Please do not roast marshmallows or burn anything with the gas logs. Yes, it's happened.
All of our homes have regular drip coffee makers. They have re-usable gold cone filters.
Do we need 4WD to get to the house in the winter? Answer: No, the road to the house is well maintained. Although 4WD isn’t a bad idea in the mountains in the winter.
What about emergency pet care? Answer: Animal Medical Center in Somerset (35 min away). Phone: 814-443-6979. If you call after hours, you will get a paging service and the doctor will call you back. Their site: http://www.amcdocs.com/index.html. or Animal Care Center at Nemacolin Resort (15-20 min away). Phone: 724.329.2VET (2838) http://woodlandsanimalcarecenter.com/contact.aspx.
Cancelation Policy – A sixty (60) day notice is required for cancellation. Cancellations that are made more than sixty (60) days prior to the arrival date will incur a $50 penalty.